now tv have now made it impossible to contact them

I have been trying everything i can to get in contact with them, they have continued to bill me for an account that should be closed. when you try any of the numbers on their site it says that you need to pay the outstanding balance if you wan to talk to somone if you select that you dont have a card it says sorry and hangs up on you.

I have tried the indian cell center number, but it says press 1 for billing, sorry i didnt recongnise that, sorry i didnt recongnise that then hangs up no matter what I press.

what do i do?