Help Please :(

I reached Town Rank A a couple (in game) days ago and I’ve been to town hall since. I got a cut scene between Suki and Alice about a project for the inn with Joko. I feel this was a heart event?

I went back to town hall again and never got the cut scene to start for Town Rank S. Also it’s still showing Town Rank B despite being town rank A now.

Is my game glitched? I also just got all of Gorts Memories in the Cave of Memories.