Elgato Key Light won't connect to my WiFi

Hi guys. Problem with connecting my key light to my home wifi network. I can pick it up on my pc (Windows 10) and it will even flash on and off a couple of times but won't connect. Have also tried connecting using my iphone but running into the same issue. All other wifi products connect to my network no problem and the fact that both the pc and phone are picking up on the key light means that it is at least trying to connect. Wonder if any of you have had any similar issues or know what might be causing the problem?