Canada Goose Generations Issues

I guess this could also be considered a review too. But has anyone had a better experience than I had purchasing from the used Generations stuff? I got a graphite chateau parka rated “Very Good.” I was expecting the typical sleeve and wear discoloration but they sent me a jacket where it looks like someone spilt food on the pocket and they didn’t even try to clean it up? Like there were still crumbs on the jacket. Should this be expected for the “very good” rated stuff?